Job Description -
Calling cancer patient and guiding them on cancer care and ZenOnco.io’s offerings that can help them in their treatment journey
Explaining benefits of ZenOnco.io’s offerings so that patients can subscribe to the services
Collect medical data from patients and forward to internal team for onward processing
Ensure strong follow-ups with patients to ensure that they go for the service
Process mapping from case initiation to delivery of consultation
Manage patient relations and ensure thorough and timely resolution of patient issues and concerns
Co-ordinate with Patient Care Managers (Relationship) to ensure smooth transition of patients for a better experience