Team Lead
Communication: Excellent and good in excel
Week Offs: Rotational Week off
Working Window US Shift. (5 Days Working)
Positions open: QA( Email and Chat) or (Voice)- 4 , QA( TL)-2.
Quality assurance standards, procedures of recording and reporting quality data, review the
implementation and efficiency of quality plan, document internal audits and other quality assurance
activities, Recommend and monitor corrective actions, prepare reports to communicate outcomes of
quality activities. Identify training needs and organize training interventions to meet quality standards.
Evaluate audit, assure ongoing compliance with quality and requirements / SLA’s.
BPO Trainer:
Languages Known: Excellent in Kannada and English
Experience: 3 years to 4 years (2 Years Exp into Bpo Trainer)
Qualification: Any Degree