An Exchange Administrator is responsible for responding to the customer’s queries for services. MS Exchange administrators are responsible for regularizing the tasks across the multiple accounts within a group while providing a knowledge transfer, also mentoring the juniors in the team. They also create various documentations which in turn will help others to refer in future for their own purposes. They create the script which will automate the task relevant to which it was created. They are also given the responsibility of discussing other issues or challenges if faced by anyone, with the team. They also seek other troubleshooting steps or methods from the other team members which can prove to be vital in resolving any customer's or client's query.
The position of an MS Exchange Administrator is very dynamic and they need to look out for solutions to any problems they are assigned with.
An applicant holding a degree certificate in a technical field is eligible to work as an Exchange Admin. But a candidate holding an IT degree will be preferable. In most companies, clients often look for experienced professionals. So a minimum of 3+ years of experience on the whereabouts of a Windows server would be relevant.
The average salary for a Microsoft Exchange Administrator is Rs 539,838 per year. (Source: Payscale). But right from the entry level to the higher level, the salary ranges in between Rs 233,623 - Rs 1,097,993